Refund Policy

We strive to ensure your satisfaction with our products and services. However, if you are not completely satisfied, here’s our refund policy:

1. Eligibility for Refunds:

   • Refunds are applicable only for damaged or defective products.No exchange/Replacement.

   • Services (e.g., consultations) are non-refundable once rendered.

2. Process:

   • Contact us to return the Products within 7 days of receiving the product to request a refund.

   • Provide proof of damage or defect (e.g., photos).

   • Once approved, we will process and credit the refund within 14 business days to the original source of payment method.

3. Non-Refundable Items:

   • Personalized or custom-made products.

   • Products damaged due to misuse or improper handling.

For refund requests, email us at astrogeographeronline@gmail.com.